Sales - In-Store

Optimise the online conversion with in-store experts

We developed a unique technology, a simple solution: a real click to call button
Now, customers can call you in one click from their browser/application and talk straight away to in-store sellers which will benefit from the relevant contextual data.

User Benefits
Save time and enhance experience

  • Call from digital support in one click: browser/app
  • Talk straight to the right agent based on data collection (no IVR)
  • No need to explain the context of your call
  • Preserve phone number confidentiality

Company benefits
Increase your conversion rate

  • Enhance your digital support with voice channel quickly implemented
  • Maximize your in-store sellers time to increase your web conversion rate
  • Each call button is customizable (message and display rules) to increase your conversion rate
  • Collect digital and voice customer data
  • Intelligent prediction of strategic and optimal locations for call button display
  • Route customer request to the specific agent thanks to contextual data
  • Receive qualified and contextualized calls: first name, last name, shopping cart... subject to settings and loggings
  • Measure call impact